Forfaits vacances – Black Eagle

I made a reservation and they turned me away. They saw I used Expedia points and they didn’t accept the rate. They were looking at my price, not my price + the monetary value of the points I used. They turned me away at 10pm and I had to book another hotel. If you book with them, you better pay an acceptable rate.

la plupart des chambres sont sans fenêtre extérieur, mais cela, on ne le sait qu'après avoir réservé et sans possibilité d'annuler. La chambre était poussiéreuse, bien sûr sans fenêtre, d'une superficie inférieure à ce qui est annoncé, bref avec un confort plus que médiocre. Le seul élément positif, est le restaurant qui jouxte l'hôtel, qui est lui très bien. La prochaine fois je reviendrai dans ce restaurant mais je ne remettrai plus les pieds dans cet hôtel

Water slide and hot tub jets were not functioning during trip.

The hotel was nice. Cindy at the front desk was sweet and polite. My only issue is that there were 5 in our party and Expedia said this room would fit 5. I assumed there would be a pull-out couch for the 5th person but there were only 2 queens. Needless to say, our night was less than comfortable. I think the fault is with Expedia and not the hotel.

Hôtel vieillot des année ´60. Correct. Personnel sympatique et accueillant. Odeur de cigarette persistante dans les corridors. Bon déjeuner.